My payment is not going through?

At checkout, make sure that all of your personal information matches the exact information (name, address, etc) associated with your credit card. If some information does not match, the transaction will not go through. If you are unsure, please call your credit card company to see what information they have on file. Also, please ensure that your credit card is not restricted to making international purchases.

Also, please ensure that your credit card is not restricted to making international purchases. iGOTHAM is a US based company. You can also try going through the regular checkout or PayPal checkout to see if the transaction might go through there. If the problem persists, please e-mail us at help@igotham.com with the specific eye glass (i.e. color, style) that you would like to order, as well as your full shipping address so that we can e-mail you a custom invoice and enter your order manually.

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